Help Center

Support after a fresh AnyDesk download. Return to the Download Center if you still need to download AnyDesk for free.

AnyDesk app help

Getting Started

  1. Open the Download Center and complete AnyDesk download.
  2. Launch the AnyDesk app and copy the address.
  3. Connect and accept, or set a password for unattended access.

Installation & Activation

Windows can run portable or installed. macOS needs Screen Recording and Accessibility. After AnyDesk app download, apply the license key in settings.

Remote Connection Troubleshooting

Check internet, firewall rules, matching versions, and the ready status icon if a client stays offline.

Remote Desktop Issues

Change hardware acceleration for black screens. Confirm audio transmit and playback.

FAQ

Is it free?

Personal use is free. Teams need a plan. See Purchase.

Is Any Desk encrypted?

Sessions use TLS 1.2 and RSA 2048.

Can I move files?

Yes. Built-in file transfer is included.

News

  • Fresh app download page for AnyDesk download.
  • macOS Apple Silicon performance.
  • Mobile gesture improvements.

About & Legal

Privacy Policy: Review how session data is handled.

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Contact Us: Reach the authorized distributor team.